> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hotelgaivota.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancellation Policy

**Non-refundable reservations:**
* Cannot cancel.

**Refundable Reservations:**
* For the dates from November to February: Free cancellation up to 2 days before Check-in. Cancellations or no-shows on the day of Check-in, subject to payment of 100% of the reservation.

* For the dates from March to May, and October: Free cancellation up to 8 days before Check-in. Cancellation 7 days before arrival or after that day, subject to payment of 100% of the reservation.

* For the dates from June to September: Free cancellation up to 15 days before Check-in. Cancellation 14 days before arrival or after that day, subject to payment of 100% of the reservation.

* No-shows and cancellations: on the day of arrival, subject to full payment for the stay.